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Overpayment & Refund Scam

Part of Shopping & E-commerce Scams

How It Works

A buyer "accidentally" sends more money than the agreed price for an item being sold online, then asks the seller to refund the excess amount through a different payment method. The original payment later turns out to be fake or reversed, but the seller has already sent the "refund" using real money.

Real Example

A seller agrees to sell furniture for ₹10,000. The "buyer" sends a fake confirmation showing ₹15,000 paid, then urgently asks for the ₹5,000 "extra" to be refunded via UPI before the original payment is even verified — leaving the seller out ₹5,000 with no sale completed.

Red Flags 🚩

  • Buyer pays (or claims to pay) more than the agreed amount
  • Urgent request to refund the "extra" amount separately
  • Pressure to refund before the original payment is confirmed in your account
  • Excuse involving an "accidental" transfer or "company error"

Protection Steps 🛡️

  • Verify the original payment has genuinely settled in your account before refunding anything.
  • Be suspicious of any "overpayment" — it's a near-universal scam pattern.
  • Cancel the transaction entirely if a buyer claims accidental overpayment.
  • Never send your own money based on someone else's unverified claim of payment.

Ready to test your knowledge?

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